PRIVACY POLICY

 

This page informs you of our policies regarding the collection, use and disclosure of personal data when you use our Service and the choices you have associated with that data.

Our website uses cookies. We will ask you to consent to our use of cookies in accordance with the terms of this policy when you first visit our website. By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.

General Data Protection Regulations (GDPR) and Security

We are committed to ensuring that your information is secure and all personal data is collected and handled according to GDPR. Candles of Transylvania may send you information and offers for products or services. All individuals are provided with the opportunity to opt out of receiving information from us or having their details passed on to other organisations at any stage.

Types of Data Collected

Personal Data

We may collect, store and use the following kinds of personal information:

  • information about your computer and about your visits to this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation);

  • information that you provide to us for the purpose of registering with us: email address, First and Last name, phone
    number, address, state, province, ZIP/Postal code, city, country

  • information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters

  • any other information that you choose to send to us;

Cookies

A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser. We may use both “session” cookies and “persistent” cookies on the website. Session cookies will be deleted from your computer when you close your browser. Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date.

We will use the session cookies to: keep track of you whilst you navigate the website; keep track of items in your shopping basket; prevent fraud and increase website security. We will use the persistent cookies to: enable our website to recognize you when you visit; keep track of your
preferences in relation to your use of our website. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions
of our Service.

Using your personal information

Personal information submitted to us via this website or our electronic newsletters will be used for the purposes specified in this privacy policy or in relevant parts of the website. We may use your personal information to:

  • administer the website;

  • send you general (non-marketing) commercial communications;

  • send you our newsletter and other marketing communications relating to our business which we think may be of interest to you, by email or similar technology (and you can inform us at any time if you no longer require marketing communications);

We will not, without your express consent, provide your personal information to any third parties for the purpose of direct marketing.

Security of your personal information

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information. We will store all the personal information you provide on our servers. You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

Disclosures

We may disclose your personal information to any of our employees, officers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this privacy policy.

In addition, we may disclose your personal information:

  • to the extent that we are required to do so by law;

  • in connection with any ongoing or prospective legal proceedings;

  • in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);

Except as provided in this privacy policy, we will not provide your information to third parties.

International data transfers

Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this privacy policy. Information which you provide may be transferred to countries (including the United States,) which do not have data protection laws equivalent to those in force in the European Economic Area. You expressly agree to such transfers of personal information.

Your rights

You may instruct us to provide you with any personal information we hold about you. Provision of such information will be subject to the supply of appropriate evidence of your identity. We may withhold such personal information to the extent permitted by law. You may instruct us not to process your personal information for marketing purposes. In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.

Third party websites

Our Service may contain links to other sites that are not operated by us. If you click a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Payments

We may provide paid products and/or services within the Service. In that case, we use third-party services for payment processing (e.g. payment processors). In this regard, we use PayPal. Please see their Privacy Policy.

We also use Stripe to process credit card payments. Paylike acts as data controller in regards to your payment instrument information, see their privacy policy for more information about the processing.

We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy.

Updating information

Please let us know if the personal information which we hold about you needs to be corrected or updated.

Contact

If you have any questions about this privacy policy or our treatment of your personal information, please email us info@candlesoftransylvania.com

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Buntesti, Bihor, Romania

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